777d's Privacy Policy
Your personal information matters to us. This document explains in detail how 777d collects your information, the purposes for which it is used, and how it is kept secure.
Last Updated: January 2025
Table of Contents
1 Introduction and Scope
777d Casino (referred to below as "we", "our", or "777d") operates a safe and transparent online gaming platform for players in Bangladesh. This privacy policy explains how we handle the personal information of users on our platform.
This policy applies to all individuals who use 777d's website, mobile application, or any related services — whether as registered members or general visitors. By using our services, you are considered to have accepted the terms of this privacy policy.
This privacy policy is an integral part of our Terms and Conditions. Reading both documents together will give you a clear understanding of the full legal framework governing use of our services.
Our platform is for individuals aged 21 and above. Creating or using an account by anyone under 21 is strictly prohibited.
2 Types of Information Collected
777d collects various types of information, broadly divided into two categories — information provided directly by members and information collected automatically.
2.1 Personal Identity Information
During account registration, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Permanent or current address
2.2 Financial Information
During deposits and withdrawals, we record transaction-related information, such as:
- bKash, Nagad, Rocket, or Upay mobile wallet numbers
- Bank account number and bank name (for bank transfers)
- Transaction amount, date, and reference number
We never collect your bank or mobile wallet password or PIN.
2.3 Gaming Activity Information
Information about your playing patterns, bet amounts, win/loss records, and time spent on the platform is stored automatically. This information is used to improve service quality and ensure responsible gaming.
2.4 Technical Information
- IP address and device type
- Browser version and operating system
- Session duration and navigation data
- Location information (limited, country-level only)
3 How Information Is Collected
We collect information through several methods:
3.1 Information Provided Directly
This covers information you provide yourself during account registration, identity verification, contact with customer support, or participation in promotional offers.
3.2 Automatic Collection
When you use the 777d platform, certain information is collected automatically through cookies, web beacons, and similar technologies. This information is used primarily for the technical operation of the service and to ensure security.
3.3 Information from Third Parties
A limited amount of information may be received from trusted third parties during the identity verification process or where fraud prevention requires it. In each such case, information collection is conducted on a lawful basis.
4 Purposes for Using Information
777d uses your information only for the following legitimate purposes:
4.1 Service Operations
- Creating, managing, and verifying accounts
- Processing deposit and withdrawal transactions
- Keeping gaming results and account balances up to date
- Managing bonuses and promotional offers
4.2 Security and Legal Compliance
- Detecting and preventing fraud, money laundering, and deceptive activity
- Preventing the operation of multiple accounts
- Complying with applicable laws and regulations
4.3 Responsible Gaming
By analysing your gaming behaviour, we identify potentially risky patterns and provide assistance where needed. Read more about our responsible gaming policy to understand how we help players maintain healthy gaming habits.
4.4 Customer Service
- Providing support via live chat and email
- Resolving complaints and requests
- Communicating important account information
4.5 Service Improvement
By analysing overall user experience, we make technical improvements to the platform. Information used for this purpose is generally in statistical form, with no individual person identified.
5 Data Storage and Security
777d applies industry-standard technical and organisational measures to keep your information secure.
5.1 Technical Safeguards
- SSL (Secure Sockets Layer) encryption — on all data transmissions
- End-to-end encrypted database storage
- Firewalls and intrusion detection systems
- Regular security audits and vulnerability assessments
5.2 Organisational Safeguards
- Only authorised staff have access to personal information
- Regular staff training on data protection
- Data access logging and monitoring
5.3 Retention Period
We retain your information for as long as your account is active. Even after an account is closed, relevant information may be kept for a defined period due to legal obligations or dispute resolution needs. Once no longer required, information is securely deleted or anonymised.
No digital system is completely secure. However, 777d is committed to making every effort to keep your information protected. If you notice any sign of a security issue, contact our customer support immediately.
6 Sharing Information with Third Parties
777d does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
6.1 Service Provider Partners
Limited information is shared with trusted partners who assist with payment processing, identity verification, technology infrastructure, and customer service. These partners are contractually required to comply with our privacy standards and may use the information only for the specified service.
6.2 Legal Obligations
Disclosure of information may be required to comply with court orders, lawful requests from investigative authorities, or applicable legal requirements. In such cases, we will cooperate with the relevant authorities.
6.3 Business Restructuring
If there is any change to the structure of 777d's business (such as a merger or acquisition), user information may be transferred to the new entity. In that event, the terms of this privacy policy will be maintained and you will be notified in advance.
7 Cookie Policy
Cookies are small text files stored on your device and used to improve your browsing experience.
7.1 Types of Cookies We Use
- Essential Cookies: Required for the platform's basic functions — maintaining login sessions, storing security tokens.
- Functionality Cookies: For remembering your preferences (language, theme).
- Analytics Cookies: For collecting platform usage statistics — no individual is identified through these.
7.2 Cookie Controls
You have the option to accept or reject cookies through your browser settings. However, please note that disabling essential cookies may prevent some core platform functions from working correctly. Continuing to access the 777d platform means you have consented to the use of essential cookies.
8 Your Rights
As a 777d user, you have the following rights over your own information:
8.1 Right to Access
You may request details of the information we hold about you. We will provide that information within a reasonable time after receiving your request.
8.2 Right to Correction
If the information we hold about you is inaccurate or incomplete, you may request a correction. Some information can be updated directly from account settings; for others, you will need to contact customer support.
8.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a defined period due to legal or contractual obligations.
8.4 Right to Object to Processing
You have the right to opt out of the use of your information for marketing communications at any time. Contact customer support to submit such a request.
8.5 How to Exercise Your Rights
To exercise any of the rights listed above, send a written request to our customer support. After identity verification, your request will be processed within a reasonable time. To learn more about our services, read About 777d.
9 Protection of Minors
All 777d services are for individuals aged 21 and above only. We do not knowingly collect information from any minor.
Age is verified at registration and confirmed further through identity documents. If a minor's account is identified, it will be closed immediately and all related information will be deleted.
If you believe someone you know who is a minor is using 777d, please inform our customer support immediately.
10 Policy Changes
777d may revise this privacy policy from time to time to keep up with changes in technology, law, or business requirements.
10.1 Notice of Changes
If any significant changes are made to the policy, we will inform you via your registered email address or through a notification on the platform. The date the changes take effect will be shown at the top of this page under the "Last Updated" section.
10.2 Continued Use After Changes
If you continue to use the platform after a policy change, you will be considered to have accepted the revised policy. If you do not agree with the new policy, you have the right to close your account and contact us to request deletion of your data.
We recommend that you visit this page regularly. If you have questions about a specific matter, you can check our Frequently Asked Questions section or contact our customer support directly.
11 Contact
If you have any questions, requests, or concerns about this privacy policy, please contact us:
For written requests regarding data protection, please send them from your registered email and clearly state the subject of your request. Once your identity is confirmed, we will process it as quickly as possible.